How to withdraw
Inform ROCKVALID of your decision by a clear statement, for example by email or post. You can use the model wording below, but it is not mandatory.
Right of
withdrawal.
Information for consumers about withdrawing from an eligible ROCKVALID distance contract and about requesting immediate performance of a certification service.
Withdrawal instructions
Right of withdrawal
If you are a consumer and the statutory right of withdrawal applies to your contract, the withdrawal period is generally fourteen days from conclusion of the contract.
Contact
ROCKVALID UG (haftungsbeschränkt) in Gründung, Greifswalder Straße 13B, 10405 Berlin, Germany · info@rockvalid.com
Deadline
To meet the deadline, it is sufficient to send the withdrawal statement before the withdrawal period expires.
After withdrawal
Effects
If a contract is validly withdrawn, payments that must be reimbursed are returned without undue delay and within the statutory period. Unless otherwise agreed, the same means of payment is used.
Immediate performance
ROCKVALID certification is designed as a one-time digital service that can start immediately after the contract is concluded.
What the service can include
The current process can include a name check, payment step, creation of cryptographic proof, submission of a public proof and generation of the new ROCKVALID PDF. For an existing ROCKVALID document, the new version can also carry forward the earlier confirmation history.
Before the 14 days are over
Request for immediate performance
If you want a paid service to start before the withdrawal period ends, ROCKVALID can ask you to expressly request immediate performance and acknowledge the consequences for your withdrawal right.
Start of performance
Starting performance does not by itself automatically extinguish the withdrawal right for a paid service.
Full performance
Subject to the statutory requirements, the right can expire when the service has been fully performed after the required express request and acknowledgement.
Value already provided
If you withdraw after expressly requesting early performance, statutory rules can require compensation for services already performed up to withdrawal, provided the legal conditions are met.
A public blockchain proof generally cannot be technically deleted or recalled after submission. This does not remove statutory consumer rights, but a later withdrawal cannot make an already public blockchain transaction disappear.
Optional template
Model withdrawal statement
You can use the following wording; it is not mandatory.
To ROCKVALID UG (haftungsbeschränkt) in Gründung, Greifswalder Straße 13B, 10405 Berlin, Germany, info@rockvalid.com:
I/We hereby give notice that I/We withdraw from my/our contract for the following ROCKVALID service:
Service or certification reference:
Contract date:
Name of consumer(s):
Address of consumer(s):
Email address for confirmation:
Date:
Signature only if submitted on paper.
Legal references
German consumer law
The exact classification and legal consequences depend on the actual contract, pricing and customer status.
BGB
The main current references for the withdrawal period, extinction after full performance and compensation for services already performed are sections 355, 356 and 357a BGB.
Changes to the service
This page should be reviewed whenever the production workflow, pricing or company details change.
Last updated: 12 August 2026